Successful businesses know that great products are necessary but not sufficient when it comes to surviving in an ever-evolving digital economy. It’s important to understand, meet and exceed the needs of your customers. Emerging out of the pandemic, customers have new expectations and are looking to businesses to pivot their strategies to deliver them. As a result, leading companies such as Walmart, Carrefour, Douglas, Leroy Merlin or Afound powered by H&M have launched their own marketplace.
To analyse the evolution of the B2C Marketplace and share insights on how to meet your consumers’ ever-changing needs with the platform model, we are pleased to host a panel of experts to discuss –
Meet our Customer Experience Experts:
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